Over the last two months, the McLeod Health Dillon Emergency Department has achieved an impressive 20-point increase in Net Promoter Score, a reflection of the team’s dedication to delivering exceptional patient experiences.

This significant improvement demonstrates the impact of compassionate care, effective communication, teamwork and a steadfast commitment to putting patients first. Whether providing comfort during stressful situations, keeping families informed or ensuring timely, quality care, the McLeod Health Dillon Emergency Department team members continue to make a positive difference in the lives of those they serve.