McLeod Health Visitor and Patient Information

To protect our patients, guests, and healthcare workers, and based on recommendations by our medical staff and our Infection Control teams, the McLeod Health organization has implemented visitation and universal masking policies. See below for detailed information. Thank you for your understanding during this challenging time. Be assured that McLeod patients are getting exceptional care from McLeod Health physicians, nurses, and staff in a way that protects their safety and that of others.

Masking Requirements

Physicians, employees, visitors, and incoming patients arriving for care, testing or moving through the facility are required to wear a facemask while on a McLeod Health campus or in a physician office. According to the Centers for Disease Control (CDC), a facemask must be worn when wearing a face shield. Wearing a facemask and face shield together helps to protect your eyes, nose, and mouth.

Modified Visitation Restrictions

McLeod Health is pleased to welcome visitors to our facilities. At this time, modified visitation continues for the protection of our patients, guests and healthcare workers as a preventive effort against the Coronavirus.

McLeod Regional Medical Center

IN-PATIENTS:

Each in-patient is welcome to have two (2) designated visitors, limited to one (1) visiting at a time, for the duration of their hospital stay. The visitors should remain the same two people throughout the patient’s hospital stay. (Alternating or switching of visitors will not be permitted). Visitors must be over the age of 12 and not experiencing any signs or symptoms of illness.

Visitors must present an ID for visitor verification. An armband/visitor ID will be provided at each facility’s entrance to the visitor designated by the patient. Visitors are required to wear a facemask and the armband/visitor ID at all times.

EMERGENCY DEPARTMENT:

Patients may have two (2) visitors, limited to one (1) visiting at a time, during their emergency department visit.
Children under 18 years of age may have two (2) visitors consisting of parents, legal guardians or caregivers.
No Visitor for COVID-19 Positive or COVID-19 Rule-out Patients.

OUT-PATIENT TESTING:

Patients may have one (1) designated visitor for the duration of their hospital stay.

OUT-PATIENT PROCEDURES:

Patients may have one (1) designated visitor for the duration of their hospital stay.

CANCER CENTER:

Patients of the McLeod Cancer Center may have one (1) visitor. For the protection of our patients, ONLY patients, their ONE Visitor and staff of the Cancer Center are allowed in the McLeod Cancer Center.

PEDIATRIC PATIENTS: (CHILDREN’S HOSPITAL, PICU, NICU)

Pediatric patients may have two (2) designated visitors consisting of parents, legal guardians or caregivers.

WOMEN’S SERVICES/LABOR AND DELIVERY:

Patients may have two (2) designated visitors, limited to one (1) visiting at a time.

COVID-19 POSITIVE PATIENTS OR COVID-19 RULE-OUT PATIENTS:

The NO visitor policy remains in effect for COVID-19 positive patients or COVID-19 rule-out patients.

END-OF-LIFE PATIENTS:

For patients at end-of-life, the attending physician or Nursing Supervisor, at his or her discretion, can permit additional visitors (greater than two) to see the patient. All visitors will follow the same ID and masking protocols.

McLeod Behavioral Health

Inpatients:

Patients are not allowed visitors at this time.

McLeod Health Cheraw

In-Patients:

Each in-patient is welcome to designate two (2) visitors for the duration of their hospital stay. The visitors should remain the same person throughout the patient’s hospital stay. (Alternating or switching of visitors will not be permitted). Visitors must be over the age of 12 and not experiencing any signs or symptoms of illness.

Visitors must present an ID for visitor verification and wear a facemask.

Emergency Department:

Each non-COVID adult patient will be allowed one (1) visitor during the duration of their ED visit. The one visitor should check in and out at the ED lobby front desk. Visitors of adult patients being seen for emergency care may be asked to wait in the ED lobby or asked to remain in their vehicle if a surge in COVID-19 inpatients requires the use of the ED for a COVID-19 holding area. Children under 18 years of age may have two (2) parents/legal guardians present during their ED visit.

Out-Patient Testing and Procedures:

Patients may have one (1) designated visitor for the duration of their hospital stay.

Pediatric Patients:

Pediatric patients may have two (2) designated visitors consisting of parents, legal guardians or caregivers.

COVID-19 Positive Patients or COVID-19 Rule-Out Patients:

The NO visitor policy remains in effect for COVID-19 positive patients or COVID-19 rule-out patients.

End-of-Life Patients:

For patients at end-of-life, the attending physician or Nursing Supervisor, at his or her discretion, can permit additional visitors (greater than two) to see the patient. All visitors will follow the same ID and masking protocols.

McLeod Health Clarendon

IN-PATIENTS:

Each in-patient is welcome to two (2) designated visitors at a time during scheduled visiting hours. Visiting hours are 8:00 a.m. until 8:00 p.m. Visitors must be over the age of 12 and not experiencing any signs or symptoms of illness. Visitors must present an ID for visitor verification. A visitor ID will be provided at each facility’s entrance to the visitor designated by the patient. Visitors are required to wear a facemask and visitor ID at all times.

EMERGENCY DEPARTMENT:

Patients may have one (1) designated visitor during the ED visit at the discretion of the physician and nurse.

OUT-PATIENT TESTING AND OUT-PATIENT PROCEDURES:

There will be NO visitors permitted for patients who have an appointment in the outpatient testing and diagnostic areas unless the patient is of pediatric age or needs assistance.

PEDIATRIC PATIENTS:

Pediatric patients may have two (2) designated visitors consisting of parents, legal guardians or caregivers.

WOMEN’S SERVICES/LABOR AND DELIVERY:

Patients may have two (2) designated support persons for the duration of their hospital stay.

INTENSIVE CARE UNIT:

Patients may have two (2) designated visitors during visiting hours.

SURGICAL SERVICES:

Patients may have two (2) designated visitors.

COVID-19 POSITIVE PATIENTS OR COVID-19 RULE-OUT PATIENTS:

The NO visitor policy remains in effect for COVID-19 positive patients or COVID-19 rule-out patients.

END-OF-LIFE PATIENTS:

For patients at end-of-life, the attending physician or Nursing Supervisor, at his or her discretion, can permit additional visitors (greater than two) to see the patient. All visitors will follow the same ID and masking protocols.

McLeod Health Dillon

INPATIENTS:

Each inpatient is welcome to have two (2) visitors at a time during scheduled visiting hours. Visiting hours are 8am until 8pm. Visitors must be over the age of 12 and not experiencing any signs or symptoms of illness. Visitors must present an ID for visitor verification. An armband/visitor ID will be provided upon entry to the visitor. Visitors are required to wear a facemask and the armband/visitor ID at all times.

EMERGENCY DEPARTMENT:

Adult patients may have one (1) designated visitor during an ED visit. Pediatric patients may have two (2) designated visitors visiting at a time during an ED visit. Designated visitor should remain the same throughout the duration of the ED visit.

OUTPATIENT PROCEDURES:

Patients may have two (2) designated visitors for the duration of their hospital visit.

PEDIATRIC PATIENTS:

Pediatric patients may have two (2) designated visitors consisting of parents, legal guardians or caregivers.

WOMEN’S SERVICES/LABOR AND DELIVERY:

Patients may have two (2) designated visitors visiting at a time during scheduled visiting hours.

COVID-19 POSITIVE PATIENTS OR COVID-19 RULE-OUT PATIENTS:

The NO visitor policy remains in effect for COVID-19 positive patients or COVID-19 rule-out patients.

END-OF-LIFE PATIENTS:

Patients may have two (2) visitors visiting at a time during scheduled visiting hours. For patients at end-of-life, the attending physician or Nursing Supervisor, at his or her discretion, can permit additional visitors (greater than two) to see the patient. All visitors will follow the same ID and masking protocols.

McLeod Health Loris and McLeod Health Seacoast

IN-PATIENTS:

Each in-patient is welcome to two (2) visitors during their hospital stay. An armband/visitor ID will be provided at each facility’s entrance. Visitors are required to wear a facemask and the armband/visitor ID at all times. Visitors must be over the age of 12 and not experiencing any signs or symptoms of illness.

EMERGENCY DEPARTMENT:

Patients may have one (1) designated visitor during their emergency department visit.
Children under 18 years of age may have two (2) visitors consisting of parents, legal guardians or caregivers.
No Visitor for COVID-19 Positive or COVID-19 Rule-out Patients.

OUT-PATIENT TESTING AND PROCEDURES:

Patients may have two (2) visitors during their hospital stay.

PEDIATRIC PATIENTS:

Pediatric patients may have two (2) visitors consisting of parents, legal guardians or caregivers.

WOMEN’S SERVICES/LABOR AND DELIVERY:

Patients may have two (2) visitors during their hospital stay.

COVID-19 POSITIVE PATIENTS OR COVID-19 RULE-OUT PATIENTS:

The NO visitor policy remains in effect for COVID-19 positive patients or COVID-19 rule-out patients.

END-OF-LIFE PATIENTS:

For patients at end-of-life, the attending physician or Nursing Supervisor, at his or her discretion, can permit additional visitors (greater than two) to see the patient. All visitors will follow the same ID and masking protocols.

McLeod Physician Associates Practice Offices

  • One (1) identified supportive care person is permitted to attend with the patient.
  • Patient and supportive care person are required to wear a mask.
  • Patients may want to consider televisits:
    McLeod Health offers televisits with McLeod Physician Associates providers. During this visit, patients communicate by video with their provider using a smartphone, mobile device, or computer. Physician offices will schedule the appointment in advance, then will send a text message and email reminder with the link information to connect. At the scheduled time, patients and providers can discuss concerns, adjust or refill medications – many of the things performed during an in-office visit.

Visitation Hours, Entrances and Exits

To optimize our resources and staffing, McLeod Health is also limiting the points of entry and exits for those seeking care and their caregivers. Patients in need of emergency care should continue to seek treatment at any McLeod Health Emergency Department. Specific information for each McLeod Health facility is provided below.

McLeod Regional Medical Center

Visiting Hours: 6:00 am – 8:00 pm

 

Emergency Department (INTERSECTION OF CHEVES ST AND GRIFFIN ST)
  • Open 24 hours
Cancer Center (Building Sign 1)
  • Open Monday through Friday, 6:00 am to 6:00 pm
  • Closed on Saturday and Sunday
McLeod Tower – Main Entrance (Building Sign 2)
  • Open 7 days a week, 6:00 am to 8:00 pm
Pavilion Tower – Front Entrance (Building Sign 3)
  • Open 24 hours

McLeod Health Carolina Forest

Emergency Department
  • Open 24 hours

McLeod Health Cheraw

Visiting Hours: 6:00 am – 9:00 pm

 

Emergency Department
  • Open 24 hours
Main Entrance
  • Open 7 days a week, 5:45 am to 9:00 pm

McLeod Health Clarendon

Visiting Hours: 8:00 am – 8:00 pm

 

Emergency Department
  • Open 24 hours
Main Entrance
  • Open 7 days a week, 6:00 am to 8:00 pm

McLeod Health Dillon

Visiting Hours: at 8:00 am until 8:00 pm

Other exceptions are directed by security.

Emergency Department
  • Open 24 hours
Main Entrance
  • Open 7 days a week, 8:00 am to 8:00 pm

McLeod Health Loris

Emergency Department
  • Open 24 hours
Main Entrance
  • Open Monday through Friday, 6:30 am to 8:00 pm
  • Main entrance is closed on weekends. Must enter through the Emergency Department.

McLeod Health Seacoast

Emergency Department
  • Open 24 hours
Main Entrance
  • Open 7 days a week, 5:30 am – 9:00 pm

Connecting Through Technology

Your loved one is in excellent hands! Our staff members are devoted to providing safe, high quality, compassionate care. Our compassion and concern for the well-being of our patients extends to you, the family member and friend.

We understand the anxiety you must be feeling with not being able to visit your loved one. To help ease some of those concerns, we encourage family members and friends to use technology to stay in touch. Here are some of the options available to you:

  • Phone Call (either personal cell or patient room)
  • Texting, Email, or other electronic methods
  • Video Chatting (FaceTime, Duo, or Skype)
  • Virtual Care Visits: The McLeod Virtual Care Team are trained to help patients, visitors and loved ones stay connected by providing a service to use communications technologies (Smart Devices) to deliver virtual visitation. The Virtual Care Team has Smart Devices (I-Pads and Android Tablets) to be used to connect patients with family using Polycom and Telehealth Instant Visit. This team also assists with device charger needs and any technology issues the patient or family may be having. To request a Virtual Visit, call 843-777-2000.

If you need assistance connecting to your patient’s room, McLeod Switchboard is here to help you and is available 24/7.

McLeod Regional Medical Center: 843-777-2000

McLeod Darlington: 843-777-1100

McLeod Dillon: 843-774-4111

McLeod Loris: 843-716-7000

McLeod Seacoast: 843-390-8100

McLeod Health Cheraw: 843-537-7881

McLeod Clarendon: 803-433-3000

You are considered a key part of a patient’s journey to healing. Thank you for your understanding during this challenging and uncertain time.