McLeod Health Visitor & Patient Information

To protect our patients, guests, and healthcare workers, and based on recommendations by our medical staff and our Infection Control teams, the McLeod Health organization has implemented visitation and universal masking policies. See below for detailed information. Thank you for your understanding during this challenging time. Be assured that McLeod patients are getting exceptional care from McLeod Health physicians, nurses, and staff in a way that protects their safety and that of others.

Masking Requirements

Physicians, employees, visitors, and incoming patients arriving for care, testing or moving through the facility are required to wear a mask while on a McLeod Health campus or in a physician office.

Modified Visitation Restrictions

McLeod Health is pleased to once again welcome visitors to our facilities. All McLeod Health facilities, with the exception of McLeod Health Cheraw, McLeod Health Darlington, and McLeod Health Loris have expanded visitation. At this time, modified visitation continues for the protection of our patients, guests and healthcare workers as a preventive effort against the Coronavirus.

Each patient is welcome to designate one (1) visitor for the duration of their hospital stay. The visitor should remain the same person throughout the patient’s hospital stay. (Alternating or switching of visitors will not be permitted). Visitors must be over the age of 18 and not experiencing any signs or symptoms of illness.

An armband/visitor ID will be provided at each facility’s entrance to the visitor designated by the patient. Visitors are required to wear a face mask and the armband/visitor ID at all times.

Pediatric Patients:

Pediatric patients may have two (2) designated visitors consisting of parents, legal guardians or caregivers.

Women’s Services/Labor and Delivery:

Birthing and delivered mothers may have one (1) support person for the duration of their stay.

COVID-19 Positive Patients or COVID-19 Rule-Out Patients:

The NO visitor policy is still in effect for COVID-19 positive patients or COVID-19 rule-out patients under any circumstances.

End-of-Life Patients:

For patients at end-of-life, the attending physician or Nursing Supervisor, at his or her discretion, can permit additional visitors (greater than two) to see the patient. All visitors will follow the same ID and masking protocols.

Vendor and Other:
  • Only vendors who are participating in patient care or hospital environmental maintenance will be allowed to enter McLeod Health facilities.
  • Vendors allowed to enter McLeod Health facilities, as well as Law Enforcement, EMS and Transport Company personnel must be masked and wear identification that reflect the nature of their business at the facility.

McLeod Regional Medical Center Specific Visitation

Cancer Center:

Patients may have one (1) visitor accompany them to the hospital. For the protection of our cancer center patients, the visitor is asked to not enter the hospital. No visitors are allowed in the waiting rooms.

Pediatric Patients: (Children’s Hospital, PICU, NICU)

Pediatric patients may have two (2) designated visitors consisting of parents, legal guardians or caregivers.

McLeod Health Cheraw

At this time, the NO visitor policy is still in effect for the hospital, however patients undergoing elective surgery are able to have one visitor accompany them.

McLeod Health Darlington

At this time, the NO visitor policy is still in effect.

McLeod Health Loris

At this time, the NO visitor policy is in effect.

McLeod Physician Associates Practice Offices

  • One (1) identified supportive care person is permitted to attend with patient.
  • Patient and supportive care person are required to wear a mask.
  • Patients may want to consider televisits:
    McLeod Health offers televisits with McLeod Physician Associates providers. During this visit, patients communicate by video with their provider using a smartphone, mobile device, or computer. Physician offices will schedule the appointment in advance, then will send a text message and email reminder with the link information to connect. At the scheduled time, patients and providers can discuss concerns, adjust or refill medications – many of the things performed during an in-office visit.

Visiting Hours, Entrances and Exits

To optimize our resources and staffing, McLeod Health is also limiting the points of entry and exits for those seeking care and their caregivers. Patients in need of emergency care should continue to seek treatment at any McLeod Health Emergency Department. Specific information for each McLeod Health facility is provided below.

McLeod Regional Medical Center

Visiting Hours: 6:00 am – 8:00 pm
Emergency Department (Building Sign 1)
  • Open 24 hours
Cancer Center (Building Sign 1)
  • Open Monday through Friday, 6:00 am to 6:00 pm
  • Closed on Saturday and Sunday
McLeod Tower – Main Entrance (Building Sign 2)
  • Open 7 days a week, 6:00 am to 8:00 pm
Pavilion Tower – Front Entrance (Building Sign 3)
  • Open 24 hours

McLeod Health Carolina Forest

Emergency Department
  • Open 24 hours

McLeod Health Cheraw

Emergency Department
  • Open 24 hours
Main Entrance
  • Open 7 days a week, 5:45 am to 9 pm

McLeod Health Clarendon

Visiting Hours: 8:00 am to 8:00 pm
Emergency Department
  • Open 24 hours
Main Entrance
  • Open 7 days a week, 6:00 am to 8:00 pm

McLeod Health Darlington

Main Entrance
  • Open 7 days a week, 6:00 am to 8 pm.

McLeod Health Dillon

Visiting Hours: at 9:00 am and at 6:00 pm
  • Other exceptions are directed by security.
Emergency Department
  • Open 24 hours
Main Entrance
  • Open 7 days a week, 6:30 am to 9:00 pm

McLeod Health Loris

Emergency Department
  • Open 24 hours
Main Entrance
  • Open Monday through Friday, 6:30 am to 8:00 pm
  • Main entrance is closed on weekends. Must enter through the Emergency Department.

McLeod Health Seacoast

Emergency Department
  • Open 24 hours
Main Entrance
  • Open 7 days a week, 5:30 am – 9:00 pm

 

McLeod Outpatient Pharmacy Curbside Delivery

The McLeod Choice Outpatient Pharmacy is offering curbside delivery between 7 a.m. and 7 p.m. Monday through Friday and 9 a.m. to 1 p.m. on Saturday on the campus of McLeod Regional Medical Center due to the volume of needs and to prevent staff/patients from having to get out of their car and come in the pharmacy.

Please call 843-777-5180 before arriving to pick up your prescription. You can also drop off a prescription and obtain over-the-counter medications if you provide the pharmacy runner with a list. 

The McLeod Pharmacy is also compounding hand sanitizer spray for purchase through the curbside delivery service. The four-ounce bottles are $4.00 and there is a limit of three bottles per person.

Connecting Through Technology

Your loved one is in excellent hands! Our staff members are devoted to providing safe, high quality, compassionate care. Our compassion and concern for the well-being of our patients extends to you, the family member and friend.

We understand the anxiety you must be feeling with not being able to visit your loved one. To help ease some of those concerns, we encourage family members and friends to use technology to stay in touch. Here are some of the options available to you:

  • Phone Call (either personal cell or patient room)
  • Texting, Email, or other electronic methods
  • Video Chatting (FaceTime, Duo, or Skype)
  • Virtual Care Visits: The McLeod Virtual Care Team are trained to help patients, visitors and loved ones stay connected by providing a service to use communications technologies (Smart Devices) to deliver virtual visitation. The Virtual Care Team has Smart Devices (I-Pads and Android Tablets) to be used to connect patients with family using Polycom and Telehealth Instant Visit. This team also assists with device charger needs and any technology issues the patient or family may be having. To request a Virtual Visit, call 843-777-2000.

If you need assistance connecting to your patient’s room, McLeod Switchboard is here to help you and is available 24/7.

McLeod Regional Medical Center: 843-777-2000

McLeod Darlington: 843-777-1100

McLeod Dillon: 843-774-4111

McLeod Loris: 843-716-7000

McLeod Seacoast: 843-390-8100

McLeod Health Cheraw: 843-537-7881

McLeod Clarendon: 803-433-3000

You are considered a key part of a patient’s journey to healing. Thank you for your understanding during this challenging and uncertain time.

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