At McLeod Loris, we expect every patient and visitor to receive a consistent, predictable experience of excellent service. For this reason, we have implemented our service excellence standards.
- The Value of Caring β A spirit of willing and compassionate service to others
- The Value of the Person β A commitment to the well-being of the whole person
- The Value of Quality β A dedication to superior healthcare quality
- The Value of Integrity β An ethical responsibility for upholding standards for honesty and truth
We consistently practice these standards with a sense of purpose and intentionally look for ways to give excellent service.We have put in place a number of initiatives to ensure that we consistently provide safe and effective care for every patient who seeks treatment at our hospital.
To that end, we are part of the ongoing National Voluntary Hospital Reporting Initiative, a joint effort of the American Hospital Association, American Federal of Hospital Systems and the Association of American Medical Colleges. The U.S. Department of Health and Human Services is actively supporting this effort, which has been endorsed by the American Medical Association, AARP, AFL-CIO, and the Joint Commission on Accreditation of Healthcare Organizations (JCAHO), among others.
Healthcare quality has 3 important dimensions, as explained by the Vice President for Medical Affairs and Chief Medical Officer at McLeod Loris and Seacoast Dr. John Charles.
McLeod Loris-Seacoast: Focus on Quality
Any patient, visitor or employee who has an issue about medical care or safety at McLeod Loris is encouraged to express their concerns by contacting a member of our administrative staff or a nursing supervisor.
Administrator on Call
Division of Health Licensing
2600 Bull Street
Columbia, SC 29201-1708
Joint Commission β Quality Monitoring
One Renaissance Boulevard
Oakbrook Terrace, IL 60181